Listening to you floundering in defence of the latest cock ups under your leadership, some observations:
You need to get a grip on that stutter under pressure. It makes you sound evasive and nervous. You don’t want the tabloids to start referring to you as Arkwright of Open All Hours fame.
Stop trying to tell us what we think. You have developed what you believe is a clever phrase to use as your shield (now you can no longer hide behind Tony) – “I think people will (+ verb)”. The trouble is that you have over used it and it lacks effect. Worse still people could infer the phrase as your own distress signal, like the “I’m going not to take any lessons……” line you use at PMQs when you get rattled.